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LEGACY SUPPORT NOTICES

LEGACY PRODUCT DEFINITION

Legacy products are defined as any products that are no longer supported. We currently support VNS and Admiral versions 10, and 11, as well as TimeZero Trident v1.0.


TECHNICAL SUPPORT POLICY

Free support will be offered for all currently supported products (stated above). If you own a legacy product and would like to continue to receive free support, you will need to upgrade to the latest version of our software products.


PRODUCTS AFFECTED
Admiral/VNS Version 9
  As of September 30, 2011, Nobeltec has discontinued support for Admiral 9 and VNS 9 (this includes all previous versions). Click here to read the support discontinuation notice.
   
Admiral/VNS Version 8
  As of August 31, 2011, Nobeltec has discontinued support for Admiral 8 and VNS 8 (this includes all previous versions). Click here to read the support discontinuation notice.
   
Chartview, ChartView Odyssey and GPS Communicator (GPS-C)
  We no longer offer technical support for ChartView products. This includes ChartView Pro, ChartView Tracker, ChartView Planner, ChartView Odyssey, GPS Communicator (GPS-C) and Tides & Currents 2.5 or lower.
We strongly encourage you to upgrade to our Nobeltec Navigation line of products. To upgrade this series of products, call our sales department at 1-800-598-4976 or click here to email them.
 
eChart Planner™ & eChart Mariner™
  Nobeltec has discontinued support for Nobeltec eChart Planner and eChart Mariner (this includes all versions). If you are interested in what we still offer, please see our Nobeltec Navigation line of products. To learn about this series of products, visit our Products page or call our sales department at 1-800-598-4976. You can also click here to email them.
 

OTHER LINKS
If you’re an eChart Planner or eChart Mariner customer and would like to continue using Nobeltec and C-Map products, we invite you to check out Nobeltec Admiral and VNS MapMedia NOAA Raster Charts and the award-winning C-Map by Jeppesen MAX Pro™ cartography
Contact our Sales Department
Learn more about Nobeltec's line of Navigation Software
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